Cancellation, Returns & Refund Policy
Our focus is complete customer satisfaction. In the event that you are displeased with the products provided, we will refund the money, provided the reasons are genuine and proved after investigation. Please read the fine print of each deal before buying it, as it provides all the details about the product you purchase.
Our Policies for cancellations, returns and refunds are as follows:
Once an order is placed, it cannot be cancelled. Origami Tissues, however, reserves the right to cancel the order on our end, due to human error in stock availability or pricing inconsistencies, at any point in time. For Cancellation related queries please contact us via mail on firstname.lastname@example.org.
In the event that we cancel the order, your order amount will be returned to you via the same mode in which it was placed, as per payment gateway policies prevalent payment gateway policies at the time. For Example- If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
If you receive your order in bad condition or if the package is tampered on or before delivery, please do not accept the package and return it to the delivery agent. Please make sure that the product and packaging are intact when you send the products back. Also log a complain by dropping us a mail at email@example.com or talk to us at +91 7760177743. Please mention your order ID/ Invoice number while writing to us.